Contact Methods
The casino offers several ways for players in Nigeria to reach out for support. If any issue appears, options include 24-hour live chat, email, and messengers like Telegram and Instagram.

Method | Details |
---|---|
Technical support | support@1win.xyz |
Live Chat | Available on the site |
Social Media | Links to Telegram and Instagram in the footer |
Using email to reach 1win is convenient. Any player can send a message to the dedicated address. Staff reply within 24 hours. They take the time to provide comprehensive answers, ensuring all concerns are correctly addressed.

Live Chat
Live chat is another means to contact 1win. It’s always available on the website, no matter the time. A player just needs to type a question. Managers respond in real-time, giving a speedy resolution to any problem. You can also contact support via the 1win mobile app.

Social Networks and Messengers
Nigerian players can use an alternative to contact 1win customer care agents. These are social media and messengers. If you scroll down to the bottom of the site’s home page, you will see seven clickable logos in the left corner:
- Telegram;
- Twitter;
- Instagram;
- Facebook;
- YouTube;
- WhatsApp;
- Threads.

The official 1win support channels in Nigeria are not only platforms where local players can get help. These channels regularly publish information about new games in the online casino’s collection. You can also find unique promo codes there. Activate them on the website or in the brand’s mobile app for Android and iOS devices to receive bonuses.
FAQ
Can I contact 1win support if I’m not a registered user?
Yes, potential and existing users can contact them through any of the available channels.
Is there a way to follow updates from 1win?
Follow the casino on Telegram and Instagram to receive the latest news and updates.
Does 1win have a support hotline in Nigeria for urgent issues?
Currently, it does not list a hotline for players from Nigeria. Please use live chat or email.